Do We Lose Money When Recharge Bus Card in Art Bus?

MCTS Thousand•CARD

The MCTS Grand•CARD is an easy, affordable and efficient fashion to pay for omnibus service - plus you relieve coin every fourth dimension you ride!

Buy your card and load it online or at more than than 90 locations with Stored Greenbacks Value or a 1-,vii-, or 31-Twenty-four hours Pass.

With the M•Menu you'll never need to worry about carrying cash or having the verbal change. Everything you need is on one powerful card!

Only touch your M•CARD to the orange target on the farebox.

• The brandish will show information virtually the transaction.

• The farebox will beep once for full fare or twice for reduced fare cards.

Pass

• The 1, 7 & 31-Day Passes are good for unlimited rides from first boarding until the terminate of MCTS service (4:59 am) the following day, on the 7th mean solar day & 31st day, consecutively. When you lot put a laissez passer on your G•CARD, yous tin can ride as much equally you desire during the time you bought the pass.

Stored Cash Value

• Stored Greenbacks Value is cash value that you load onto your M•Carte du jour. Load whatsoever amount betwixt $2 and $100 and the cash value is stored on your M•Bill of fare. The fare is deducted when you tap your menu at a farebox.

Transfer

• A 90-minute transfer is automatically added to your carte later you pay your fare. Yous can use that transfer to board other buses during the 90 minutes.

M•CARD Often Asked Questions

Does it cost anything to buy an MCTS 1000•CARD?

• Aye, in that location is a one fourth dimension $2 price of the carte. The card can exist re-loaded and used for years.

How tin I check my M•Menu balance?

• Call our automated line 24/7 to check your rest! Call 414-937-0470 and enter your  M•Carte du jour serial number (number on the back of your menu after the 05-).

What if I'yard paying for more than one person?

• Let the driver know you are paying every bit a group fare Before y'all bear upon the card to the farebox. Expect until the bus operator tells you it is okay to place the card on the farebox. The farebox will deduct the appropriate amount from your MCTS Thousand•CARD and upload a grouping transfer to your card.

What do I do if my MCTS Chiliad∙CARD is lost or stolen?

• You must register your Thou•CARD to protect the value on the card. Register your carte du jour at M∙Carte du jour Online or write down the serial number which is located on the lower left hand side on the back of the card (starts with 05), and keep this number in a safe place.

  In the event your bill of fare is lost or stolen, contact K∙Carte du jour Services by calling 414-937-0470 or 711 (TRS) during regular concern hours. The value can be transfered to a new K•CARD.

  * Please note that M•CARDs cannot be registered the same mean solar day they are purchased.

If I lose my registered MCTS K•Bill of fare, how long do I have to expect for a replacement?

1. Inform M•Carte du jour Services during regular business hours at 414-937-0470 or 711 (TRS). You can as well study your card as lost or stolen on Chiliad∙CARD Online.
2. Your card will be blocked (may take up to 36 hours). Whatsoever fraudulent rides taken on a lost or stolen carte du jour during that fourth dimension volition not count against your Stored Greenbacks Value or pass.
3. Y'all will need to purchase a replacement M•CARD past visiting an M•Bill of fare retail sales location and post-obit the normal purchasing rules OR you can come to the MCTS Administration Building during regular business concern hours.

What is M•CARD Online?

• With K•CARD Online, riders tin register their card, bank check their balance, add coin (passes or Stored Greenbacks Value) to their Chiliad•CARD or even order a new carte, all from a computer, tablet or smartphone. Visit the M•CARD Online folio for more information.

Can I dial a hole in my MCTS M•Carte du jour to acquit it on my keychain?

• No. You should NEVER punch a hole in your MCTS M•Card. All M•CARDs comprise a computer flake that can exist damaged and cause the MCTS One thousand•Bill of fare to perform improperly. Please exercise not curve, puncture, cutting or impairment your MCTS M•CARD in whatever manner.

Can I take unlike fare forms on 1 card?

• Aye, yous can. Y'all will have the ability to load up to ii passes – with one pass being agile – and stored cash value amount up to $100 on an M•CARD.  The pass will always be used first, and so the stored cash value will be used.

I demand to manage a big number of MCTS users through my organisation. How tin I exercise this?

• MCTS has several options that tin can work for large organizations or not-profit groups that need to provide MCTS fares to their members. Please contact MCTS M•Bill of fare Services at 414-937-0470 or send an email to mcardservices@mcts.org to discuss solutions with a fellow member of our team. Our staff is bachelor to help Mon through Friday from eight:00 a.thou. to 4:30 p.m.

How does the K•CARD touch my bus travel to Waukesha County?

• Passengers may transfer for free betwixt the MCTS GoldLine and Waukesha Metro if they have:
  • Valid transfer from MCTS (on M•CARD or Ride MCTS app) or Waukesha Metro or,
  • an active MCTS or Waukesha Metro Pass (ane,7 or 31-Day)
• Passengers requesting an additional transfer:
  • From Waukesha Metro to MCTS must pay total MCTS fare
  • From MCTS to Waukesha Metro must pay l cents

Can I get a Refund?
There are no refunds for fares – mobile or otherwise. Any other associated fees are non-refundable.

If you think that we have made an error in taking or processing your fare purchase, delight telephone call MCTS customer service during normal business hours.

What If I Take Other Questions Nearly My Bill of fare?

• Customers with questions most their MCTS M•Carte tin contact M•CARD Services at (414) 937-0470 or 711 (TRS) Monday through Friday from 8:00 a.thousand. to iv:xxx p.m.  Customers can likewise send in their questions via an online grade found here.

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Source: https://www.ridemcts.com/fares-passes/mcts-mcard

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